Privacy Policy
Privacy Policy
Last Updated: July 11, 2024
Welcome to Redina! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services. By accessing or using the Redina website and services, you agree to the terms of this Privacy Policy.
1. Information we collect
1.1 Personal information
When you visit our website, subscribe to our services, or log in to the admin panel, we may collect personal information, including but not limited to:
  • Name
  • Email address
  • Phone number
  • Payment information (e.g., credit card details)
  • Billing address
  • Company information
  • 1.2 Non-personal information
    We may also collect non-personal information about your visit to our website, such as:
  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited on our website
  • Time and date of visit
  • 2. How we use your information
    We use the information we collect for various purposes, including:
  • To provide, operate, and maintain our services;
  • To process and manage subscriptions and payments;
  • To communicate with you, including sending updates and promotional materials;
  • To personalize your experience on our website;
  • To analyze and improve our services;
  • To ensure the security of our website and services;
  • To comply with legal obligations.
  • 3. Legal basis for processing
    We process your personal data based on the following legal grounds:
  • Contractual necessity: To fulfill our contractual obligations to you.
  • Consent: Where you have provided consent, particularly for marketing communications.
  • Legitimate interests: To improve our services and user experience, provided these interests are not overridden by your rights.
  • Legal obligation: To comply with legal requirements.
  • 4. How we share your information
    4.1 Service providers
    We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery. These service providers are required to protect your information and use it only for the purposes for which it was provided.

    4.2 Legal requirements
    We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

    4.3 Business transfers
    In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
    5. Data security
    We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
    6. Data retention
    We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
    7. Your Rights
    Under GDPR, you have the following rights regarding your personal information:
  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
  • Erasure: You have the right to request the deletion of your personal data under certain conditions.
  • Restriction: You have the right to request the restriction of processing of your personal data.
  • Portability: You have the right to request the transfer of your personal data to another organization or to you, under certain conditions.
  • Objection: You have the right to object to the processing of your personal data under certain conditions.
  • To exercise any of these rights, please contact us using the contact information provided below.
    8. International transfers
    If we transfer your personal data outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as the European Commission-approved Standard Contractual Clauses, or other legally accepted mechanisms.
    9. Cookies and tracking technologies
    We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit a website. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our website.
    10. Third-party links
    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
    11. Children’s privacy
    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
    12. Changes to this Privacy Policy
    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Last Updated” date. Your continued use of our website and services after such changes constitutes your acceptance of the new Privacy Policy.
    13. Contact Us
    If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

    Redina EOOD
    4023 Plovdiv, Bulgaria
    14 Valko Shopov St
    UIC: 207432267
    Email: contact@redina.io
    Name of specific person: Nesho Neshev
    Thank you for choosing Redina. We value your trust and are committed to protecting your privacy.
    14. Consent
    I have read, understood and accepted the terms of this Redina Privacy Policy Statement and confirm my willingness to be bound by the terms of the Privacy Policy Statement by giving my freely expressed, informed, unambiguous and explicit consent to the collection, processing, storage, destruction and protection of personal data provided by me and by service providers with whom I have a pre-contractual or contractual relationship, by Redina.

    I give my freely given, informed, unambiguous and explicit consent for the personal data provided by me and by the service providers with whom I have pre-contractual or contractual relationships to be collected, processed, stored, destroyed and protected by Redina in accordance with the Redina Privacy Policy Statement, which I have read, understood and the terms of which I accept.